火博体育新来的? Get started with IT.
Click 在这里 to create/activate your skidmore user account
Who do I contact for additional help?
The 火博体育大学 IT department maintains a computer help desk on the first floor of Scribner Library to help you resolve many different issues. Two professionals are on hand during normal business hours to handle your issues by phone, help ticket, 电子邮件和预约. Student assistants are also on hand during library hours for walk-up 支持. One of the benefits of working through the Help Desk is that we know who among our peers is available and we know each technician’s strengths. 我们本质上 work as expeditors in getting your issue in front of the right person for an efficient 决议.
联系ing the Help Desk
- Help Line: 518-580-5900
- 电子邮件: helpdesk@dctdsj.com
- Put in a Help Ticket Here
- Walk-up: Come into Scribner Library and bear right past the reference desk. 你会 see a large white sign that hangs from the ceiling and says “Computer Help Desk.” We are near the glass enclosed spiral stairs.
- Hours: The walk-up, student-staffed desk is open most hours that the library is open. Those hours can be viewed 在这里. For advanced help, during the school year, the office is open from 8:30 a.m. to 6:00 p.m. 工作日.